One shared inbox
Turn every visit question into a tracked request with source, status, notes, and next action.
WhenWines
Collect tasting requests. Confirm visits. Know your capacity.
A lightweight visitor-management dashboard for wineries that need a calmer way to handle tastings, tours, concierge requests, and QR visitor interest.
Today
Dashboard preview
8
new
5
confirmed
2
warnings
Hotel concierge asks for six guests on Friday
Instagram DM needs an alternative time
QR form captured two visitors at cellar door
The problem
Requests arrive everywhere. Capacity lives in someone’s head.
phoneemailWhatsAppInstagramhotel partnersQR codes
WhenWines turns fragmented messages into one operational flow: capture interest, decide availability, confirm the visit, and keep the guest record ready for the next conversation.
Product
Inbox, calendar, templates, and guest records.
Calendar capacity
See confirmed visits, pending requests, and capacity warnings before the day gets overloaded.
Reply templates
Confirm, offer an alternative time, send directions, or follow up using reusable winery messages.
Guest records
Keep preferences, languages, contact details, consent, and visit history attached to each guest.
QR visitor capture for cellar doors, hotels, and tour desks.
Send visitors to the public visit form, capture their preferred experience, language, and notes, then route the request into the dashboard inbox for follow-up.
Try /visitReady for the CapsuleT demo story.
The MVP now tells the full loop: landing page, public listings, visitor capture, and staff dashboard. It is intentionally lightweight while showing where multi-winery discovery can grow later.